Operations & leadership · Skill set · 9 skills
Operations
Optimize business operations — vendor management, process documentation, change management, capacity planning, and compliance tracking. Keep your organization running efficiently.
Open in PhởSkills in this set
- Capacity plan
Plan resource capacity — workload analysis and utilization forecasting. Use when heading into quarterly planning, the team feels overallocated and you need the numbers, deciding…
- Change request
Create a change management request with impact analysis and rollback plan. Use when proposing a system or process change that needs approval, preparing a change record for CAB…
- Compliance Tracking
Track compliance requirements and audit readiness. Trigger with "compliance", "audit prep", "SOC 2", "ISO 27001", "GDPR", "regulatory requirement", or when the user needs help…
- Process doc
Document a business process — flowcharts, RACI, and SOPs. Use when formalizing a process that lives in someone's head, building a RACI to clarify who owns what, writing an SOP…
- Process Optimization
Analyze and improve business processes. Trigger with "this process is slow", "how can we improve", "streamline this workflow", "too many steps", "bottleneck", or when the user…
- Risk Assessment
Identify, assess, and mitigate operational risks. Trigger with "what are the risks", "risk assessment", "risk register", "what could go wrong", or when the user is evaluating…
- Runbook
Create or update an operational runbook for a recurring task or procedure. Use when documenting a task that on-call or ops needs to run repeatably, turning tribal knowledge into…
- Status report
Generate a status report with KPIs, risks, and action items. Use when writing a weekly or monthly update for leadership, summarizing project health with green/yellow/red status…
- Vendor review
Evaluate a vendor — cost analysis, risk assessment, and recommendation. Use when reviewing a new vendor proposal, deciding whether to renew or replace a contract, comparing two…
Other operations & leadership sets
Frequently asked questions
What is in the Operations skill set?
9 skills: Capacity plan, Change request, Compliance Tracking, Process doc, Process Optimization, Risk Assessment, and 3 more.
Is the Operations skill set free?
Yes. It is published by Anthropic under the Apache 2.0 licence and works with a free Phở account.
How do I add Operations to Phở?
Press Open in Phở and add the set once. From then on Phở picks the right skill from it whenever a request matches.
Copied unchanged from anthropics/knowledge-work-plugins at commit d900840 and credited to Anthropic, who is not affiliated with Phở. The full instructions and licence text ship with the skill inside Phở.